Introduction: The corona virus disease stays the greatest pandemy never observed around the world with the highest lethality rate. Butembo city has known, there are some months, the second great epidemy of Ebola in the world. This study aims at evaluating the preventive measures held by banks and financial cooperatives to protect their staffs and customers against COVID.

Methodology: The qualitative data have been collected thanks to a grill of interview but also by a direct observation on the exterior and interior of buildings. The analysis was done thanks to epiinfo 3. 5.4 software. The related risk was calculated to appreciate the liaison between victims of confirmed cases and the non-respect of barrier measures.

Result: the gender is not respected in banking institutions, sex ratio man/woman of 7/3. The prevalence of COVID-19 was 10.7%. A high risk was observed with the absence of points of hand washing (R = 3.3), the wearing of facultative mask in the interior (RR = 4), the non-respected physical distance (RR =14), the lack of limit of entries (RR = 2.4), lack of a trained agent in PCI (RR = 9.5).

Conclusion: the barrier measures are not completely respected the retort against epidemies should consider the banks, like other public areas, among the sites on which one should react to cut the chain of transmission.